School Logo

Our Lady’s R.C. High School

To Know, Love and Serve God


Pastoral Office

Pastoral care is the provision the school makes to ensure the physical and emotional welfare of all students. A successful pastoral care programme means your child is safe, happy, involved and able to perform to their full potential, they are integrating well with other pupils and any problems are spotted and dealt with.


At Our Lady’s, this department is crucial in the everyday health and wellbeing of all our students. The pastoral office is a comfortable and welcoming environment. Students feel supported and listened to and staff are fully trained and equipped in all aspects of school life to support each individual in problem solving.


 “So, what does a typical day look like in the pastoral department?"


At the start of the day we ensure all students are wearing correct uniform and are settled ready to learn. We work alongside parents and staff by being on call to support in any way. We organise reports, facilitate meetings and ensure the safety and welfare of students is at the centre of everything we do.


Mrs Newey is the social, community, mental health & wellbeing manager. She is first aid trained and works with all year groups from 7 to 11. Mrs Newey also enjoys providing students with the opportunity for challenge – running a popular ‘Dragons Den’ initiative every year.


For some of our students, just getting through the day can be a struggle. We have an excellent team of mental health support workers in school. Mrs Newey works alongside the safeguarding team and health care agencies to ensure that all relevant and important information is received and understood.


Conflict Resolution:

Students can sometimes fall out - it’s all part of the learning process and growing up. At Our Lady’s, conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict. Committed group members attempt to resolve group disagreements by actively communicating information about their conflicting motives or ideologies to the rest of group.


Mrs Newey is trained in careers solutions, Rainbows (bereavement support) and mental health working alongside agencies such as Social Sense, Mindful Me and Creative Confidence as well as referring to the school nurse, Emotional Health and Caritas, our school counselling service.


Mrs Gill also works in the pastoral department with students in all year groups. Part of Mrs Gill’s role is to look at potential barriers in the classroom, facilitate meetings with heads of year regarding in-class behaviour and set achievable targets for students. Mrs Gill and Mrs Newey work closely together to ensure all students are in lesson learning, feeling settled, happy, healthy and well equipped to enjoy their day at school.


Attendance is another area the pastoral team support with. Attendance ambassadors across the year groups give out rewards and set the examples we expect during assemblies. Rewards are so important to us - students are rewarded with recognition for achievement and success, no matter what their target may be.  

  • Passion
  • Patience
  • Peace
  • Perseverance
  • Persistence 
  • Possibilities
  • Positivity 
  • Progress

Our door is always open

The Pastoral Team